Central Fraser Valley

Welcome to the Central Fraser Valley Branch 

There is a wealth of information available online that you may find useful. The links below include those for regional, BC and federal governments, related agencies, as well as non profit and commercial entities.

PLEASE NOTE: the Central Fraser Valley Branch is neither endorsing or verifying any information contained on these sites or their subsequent links — you are encouraged to do your own research as applicable. 

*recent additions*

Branch By-Laws

Aging in place

• Canada Mortgage and Housing Corporation (CMHC)
• tips and resources
• Plan now to age in place – a checklist (Government of Canada)
• United Way BC/Aga Khan Council of Canada – toolkit

Consumer, civil, and human rights complaints portals

• BC Civil Resolution Tribunal
• BC Patient Care Quality Review Boards
• BC Financial Services Authority (BCFSA)
• BC Human Rights Tribunal
• BC Securities Commission (BCSC)
• Canadian Motor Vehicle Arbitration Plan
• Canadian Transportation Agency (CTA) – Air Travel Complaints
• Commission for Complaints for Telecom-Television Services (CCTS)
• Consumer Protection BC
• Financial Consumer Agency of Canada (FCAC)
• Ombudsman for Banking Services and Investments (OBSI)
• Public Interest Advocacy Centre (PIAC)

Enhanced road assessment and driving record

• BC Government information
• Driving guides
• Driver licensing information
• Driving and dementia roadmap
• Driving record/insurance history
• Senior drivers information

Environmental/weather/emergency information

• AirNow fire and smoke map
• Air quality monitors
• Air pollution map
• Alertable – emergency alerts
• BC Air Quality Portal
• News and updates
• BC Drought Information Portal
• Climate dashboard (CBC)
• Earthquakes Canada
• EmergencyInfo BC
• Emergency preparedness for older adults (Canadian Red Cross)
• Fire map (BC)
• Fire Smart BC
• Fire Smoke Canada (fire smoke forecast map)
• Flood ready
• FloodSmartCanada
• Fraser Basin Council
• FVRD emergency status map
• Get prepared
• Natural hazards
• Public emergency preparation and recovery
• Public safety and emergency preparedness
• River Forecast Centre
• Tides, currents and water levels
• AccuWeather
  • Severe weather warnings
• The Weather Network
• Weather alerts (El Dorado Weather)
• Weather information (Environment Canada)
• Windy.com
• Wildfire risk score

Financial information

• BC Hydro EV charger rebate program
• Rebates for EV power management devices
• BC taxes and tax credits
• Speculation and vacancy tax declaration
• Belairdirect travel insurance tax letter request form
• Canada Revenue Agency (CRA) login portal
• CleanBC – energy rebates and resources
• Credit Counselling Society
• Credit report and credit score
• Home owner grant
• Improving your credit score
• Insurance Bureau of Canada
• Personal income tax information (GOC):
• Authorized medical practitioners for the purposes of the medical expense tax credit
• Changes to your taxes when you retire or turn 65
• Claiming deductions, credits and expenses
• Income tax clinics (free)
• Indexation adjustment for personal income tax and benefit amounts
• Medical expenses
• Pension income amount
• Pension income splitting
• Property tax deferral
• Public pensions
• Service Canada login portal

Unclaimed properties

• Bank of Canada
• BC Unclaimed

Healthcare and social services

Government services

British Columbia

• Accessibility directorate
• Services and information
• Assisted living in BC
• BC Centre for Disease Control (BCCDC)
• BC Ferries – seniors discount
• BC Pharmacare
• BC seniors’ guide
• BC Transplant (organ donation)
• Camping fees for BC seniors
• Capilano Suspension Bridge – BC residents annual pass
• Emergency Department wait times
• Fair PharmaCare
• Registration status search
• Family and social support services
• Fraser Health
• Health Gateway (accessing your health information)
• HealthLink BC
• Health services and information (BC’s health care system information, accessing health care, assisted living in BC, health drug coverage, managing your health, keeping BC healthy and safe, and health forms)
• Illnesses and Conditions
• Immunize BC
• Immunizations
• Infectious diseases
• MAiD
• PharmaCare
• Provincial Health Services Authority – Health  Information
• Register to get immunized
• Respiratory illnesses
• Service BC
• Services card app.
• Supportive housing and assisted living
• Ticks

Canada

• Battery safety (including information on lithium-ion batteries and button batteries)
• Benefits information
• Canada’s food guide – healthy eating for seniors
• Canada Post – delivery accommodation program
• Canadian Food Inspection Agency
• Understanding the date labels on your food
• Diabetes risk questionnaire
• Diseases and conditions
• Health services and information (food nutrition, drug and health products, vaccines and immunization, diseases and conditions, health systems and services, product safety and recalls, healthy living, health risks and safety, and indigenous health)
• MAiD
• National Seniors Council (NSC)
• Personal insect repellents
• Product safety
• Programs and services for seniors
• Public Health Agency of Canada PHAC)
• Safe use of cookware
• Seniors health
• Travel information
• Veteran Affairs

Non-Government services

British Columbia 

• Ability411 (assistive technologies)
• Active aging society – choose to move
• Adventure hub
• BC211 (community, government and social services information)
• BC Crisis Centre
• BC Housing (housing assistance)
• BC Senior’s Advocate
• BounceBack BC (mental health support)
• Canadian Mental Health Association (CMHA) – BC Division
• Choose to Move (Seniors health and wellness information)
• Council of Senior Citizen’s Organizations of BC (COSCO)
• Crisis Line Association of BC
• Dental health
• Drug Shortages Canada
• Family Caregivers of BC
• Finding Balance BC (fall prevention)
• Fraser Valley seniors (Facebook)
• Gambling Support BC
• Here to Help BC (mental health and substance use information)
• Know Alcohol (health risks, cost and calories from drinking alcohol)
• LifeLabs
• Pain BC (pain management)
• Pest control (eco-friendly)
• Public Guardian and Trustee of BC
• Quit Now (smoking cessation)
• Radon testing
• Self-Management BC (chronic conditions support)
• Seniors First BC
• Seniors Services Society of BC
• Shelter Safe BC
• Sparc BC (disabled parking permit program)
• Volunteer BC

Canada

• Active Life Choices for Older Adults (ALCOA)
• Canadian Association of MAiD Assessors and Providers (CAMAP)
• Canadian Digestive Health Foundation
• Canadian Mental Health Association (CMHA)
• Canadian Seniors Directory – senior services and events
• Comfort Keepers
• Drug Shortages Canada
• Dying With Dignity Canada
• Know Alcohol (health risks, costs and calories from drinking alcohol)
• National Institute on Aging (NIA)
• Pest control (eco-friendly)
• PSPNet (supports the mental health and wellbeing of first responders or other public safety personnel)
• Take action on radon (testing information)

Pension and benefit information for federal retirees

• Canadian Armed Forces pension Information
• Pension and benefits email notification system
• Pension indexing rate (2026=2.0%)
• Pension survivor benefits
• Pensioners Dental Services Plan (PDSP)
• Canada Life – member services
• Canada Life – sign in
• Pension centre – contact information
• Public service group insurance benefit plans
• Public Service Health Care Plan (PSHCP)
• Canada Life – member services
• Canada Life – sign in
• Member Booklet
• MSH International – PSHCP member portal
• PSHCP Administration Authority
• Public Service pension calendar
• Public Service Pension Plan
• Public Service Supplementary Death Benefit Regulation – naming beneficiaries 
• RCMP pension information
• Treasury Board – information for retired members of the public service pension plan

Personal planning (will, power of attorney, representation agreement)

• Incapacity planning
• Nidus Resource Centre
• Preneed cemetery and funeral services contract rights
• Probate BC
• Substitute decision making and incapacity planning
• Wills and estate planning

Recalls

• Recalls, advisories and safety alerts

Recycling

• Large appliance recycling and disposal
• Recycling Council of BC
• Stewardship Agencies of BC (links to recycling programs in BC)

Safety, fraud, privacy, scams, and your rights

• BC 1 Call (call before you dig)
• Better Business Bureau – scams
• Canada Post – how to reduce the amount of unsolicited advertising mail you receive
• Canadian Anti-Fraud Centre
• Competition Bureau Canada – preventing fraud
• Do not call list
• Get cyber safe
• Office of the Privacy Commissioner of Canada
• RCMP – report cybercrime and fraud
• RCMP – senior safety
• Scams and fraud (CRA)
• Seniors First BC – scam and fraud resource list
• Victims of crime
• Vin verify

Seniors’ discounts and rewards

Discounts

• Carlton
• CEIPS
• Dealhack
• Loans Canada
• Lynn Valley Care Centre
• moneyGenius
• Retirehappy
• Seniors bulletin

Rewards

• Rewards Canada

Shop Canada and British Columbia

• Buy BC
• Buy Canadian
• Made in Canada