Travel Partners

MEDOC Travel Insurance through Johnson Inc. offers annual emergency medical travel insurance that coordinates with both the Public Service Health Care Plan (PSHCP) and your provincial government health insurance plan. 

Federal Retirees members benefit from a specially designed plan that offers comprehensive coverage at an exceptional rate. 

Please note that an active Federal Retirees membership in good standing is required to be eligible for MEDOC travel insurance. For members with partners who would like to take advantage of MEDOC as well, an active double membership is required. An exception is made if your subscription to MEDOC began in 2017, or earlier, and has remained in good standing since.


I have 40 days coverage with PSHCP, why should I buy MEDOC?

Here is why over 90,000 Federal Retirees' members know that MEDOC Travel Insurance is the right plan for them.

The Top 12

  • New: Members are now covered for an unlimited number of trips within Canada of any duration
  • New: Up to $15,000 per insured in-province trip cancellation, interruption & delay insurance benefit
  • New: Up to $5,000 non-medical emergency evacuation coverage
  • New: Up to $500 document replacement coverage for lost or stolen documents
  • New: Involuntary schedule change expense for the lesser of the change fee charged by the airline or up to $1,000 for the extra cost of one-way economy air fare to your next destination (inbound and outbound).
  • MEDOC offers up to $10,000,000 as its policy limit. 
  • Up to $15,000 per insured, per trip for trip cancellation, interruption and delay insurance; PSHCP does not offer this coverage. 
  • Up to $10,000 for vehicle return; PSHCP; does not offer this coverage. 
  • Up to $500 for pet return; PSHCP does not offer this coverage.
  • Up to $1,500 per insured for baggage and personal effects insurance (up to $3,000 per family); PSHCP does not cover this. 
  • Up to $100,000 per insured for flight accident and accidental death & dismemberment insurance; PSHCP does not cover this. 
  • Because PSHCP only provides coverage for trips of up to 40 days in duration, MEDOC offers a supplemental plan to provide coverage beyond the 40th day of your trip. Any claim incurred after the 40th day of your trip will be eligible for coverage from first dollar ($1) with no deductible. 

And More

The MEDOC annual base plan provides emergency medical coverage for an unlimited number of trips per policy year up to 40 days each for out of country travel (includes unlimited number of trips within Canada of any duration), for claims that exceed $1, 000,000 (the coverage provided by your PSHCP). For claims exceeding $1,000,000, the following are examples of what is provided in addition to your PSHCP coverage:

  • In hospital private duty nursing
  • Up to $5,000 for emergency dental expenses; PSHCP covers this benefit up to a maximum of $2,000 per emergency, so you can claim up to an additional $5,000 if you have MEDOC, and your emergency dental expenses are in excess of $2,000. 
  • Up to $600 for emergency relief of dental pain.
  • Incidental hospital expenses (TV, telephone, etc.) MEDOC covers up to $50 per day, or up to a maximum of $2,000 per insured. 
  • Return of Deceased provides coverage of up to $15,000 for preparation and transportation of the deceased.
  • PSHCP insures up to $2,500 in total for all additional hotel and meals expenses. MEDOC covers up to $350 per day, or up to a maximum of $3,500 per insured. So if your emergency is within the first 40 days of your trip, and you incur this expense, you can claim $2,500 from the PSHCP plan and then a further $3,500 from MEDOC if you incur in excess of $2,500 for additional hotel and meal expenses.
  • PSHCP covers 80% of emergency related medications prescribed while out of Canada and MEDOC will reimburse the other 20% of emergency related medications prescribed while out of Canada.

For more information on MEDOC travel insurance, call toll-free at 1-855-772-6675 or visit

Johnson Inc. ("Johnson") is a licensed insurance intermediary.  MEDOC® is a Registered Trademark of Johnson Inc., a licensed insurance intermediary (“Johnson”). MEDOC® is underwritten by Royal & Sun Alliance Insurance Company of Canada (“RSA”) and administered by Johnson. Johnson and RSA share common ownership. Travel Assistance is provided by Global Excel Management Inc. *For a trip to be covered under Trip Cancellation, MEDOC® coverage must be in effect on the day your trip was booked or purchased, a) within 5 business days of booking your trip, or b) prior to any cancellation penalties being charged for that trip. **A 90-day Health Stability Clause applies to pre-existing medical conditions for the Standard Health Option, Supplemental Plan only, and other restrictions may apply. The terms, conditions, limitations and exclusions which apply to the described coverage are as set out in the policy. Policy wordings prevail.


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