GoodLife COVID-19 update

Please read the following message from Federal Retirees preferred partner GoodLife about recent changes to its programs and services. For more information, visit GoodLife online.

Please note: Due to the recent club closures in Toronto, Peel Region, York Region and Ottawa, members in these regions are currently unable to register or renew. As such, program renewal rates will not be increased on the original November 15, 2020 date. The rate increase will be implemented 30 days after reopening.

October 9, 2020

The Ontario Government announced today that indoor gyms and fitness centres in the Ottawa, Peel and Toronto public health regions are required to close for 28 days beginning Saturday, October 10th. The New Brunswick government announced today that indoor gyms and fitness centres in the Moncton health region are also required to close.

We know we have done everything possible to maintain health and safety during this global pandemic; however, we are required to be compliant with what the Government is asking us to do.

In line with these restrictions, all GoodLife Clubs in the Ottawa, Peel Toronto and Moncton public health regions will be closed until Saturday, November 7th.

For information about whether or not your Club is affected by these new restrictions please visit  

All future bookings for members at these Clubs will be cancelled, and we will inform Members when bookings become available again.

Membership Information

Corporate memberships in Ottawa, Peel Region, Toronto and Moncton will automatically be paused until gyms in your region reopen.

Please Note - due to the turnaround time required by automatic-withdrawal banking systems, we are unable to stop biweekly membership withdrawals for dates prior to October 14. All Membership dues withdrawn while we are closed will be credited when our Clubs reopen. Members will not lose any time for which they have paid. After that credit runs out their payment schedule will begin on the same day as before this temporary freeze.

Paid-in-full memberships will be extended by the same length of time as the temporary closure in your region.

Use of Clubs outside of Ottawa, Peel Region Toronto and Moncton

Following the recommendations presented by the Ontario and New Brunswick Governments, GoodLife asks members not to travel from higher-transmission areas to lower-transmission areas at this time.  Members located in the Ottawa, Peel, Toronto and Moncton public health regions are requested not to visit clubs in regions outside of their own during this temporary closure.

If a member’s home address is outside of the Ottawa, Peel, Toronto or Moncton public health regions, and they wish to use a club in their home address region, they are approved to do so.

Supporting your physical and mental health

We know that exercise is extremely important to physical and mental health, and much like when we proactively closed our clubs in March, we will do everything we can to support our corporate members with our digital at-home options.  As well, we will continue to support our corporate partners with our continued fee-based virtual programming.  Please email for more information or to start your program today. 

We thank you for your continued patience as we navigate these unprecedented times. GoodLife’s top priority remains the health and safety of our members, associates and communities. We believe strongly in the power of fitness and our purpose as an organization.  We will be back stronger than ever once this temporary closure is over.


Yours in Health & Fitness,

GoodLife Workplace Wellness Team


Last updated: October 28, 2020