The Canadian Armed Forces (CAF) has dedicated teams in place to assist CAF members in need.
Established in 2009, the Joint Personnel Support Unit (JPSU) provides information, advocacy and referral services for ill and injured Regular Force and Reserve Force members. These services are also available for veterans, their families, families of the deceased and the chain of command. Services are delivered at 24 Integrated Personnel Support Centres (IPSCs) and 9 satellite locations at CAF establishments across the country.
What is an Integrated Personnel Support Centre?
An Integrated Personnel Support Centre (IPSC) provides one-stop service with several service partners working together to provide integrated and member-focused service.
Services and service partners in an IPSC include:
- Veterans Affairs Canada
- A Family Liaison Officer (FLO) from the Director of Military Family Services
- A representative of the CAF Case Management program
- A Return-to-Work (RTW) Coordinator
- Outreach Services and a Casualty Tracking Coordinator
- A Support Platoon for injured and ill personnel posted to the unit
- Operational Stress Injury Social Support (OSISS) Peer Support Coordinators (PSCs) and Family Peer Support Coordinators (FPSCs)
- A Regional Adapted Fitness Specialist
- A Designated Assistant (formerly referred to as Assisting Officer)
- SISIP Financial Services
- Advocacy services and The Royal Canadian Legion Command Service Officer
How do I find more information?
Click here to find the IPSC closest to you.
More information on all the programs, benefits and services offered or coordinated through the IPSCs can be found in The Guide to Benefits, Programs, and Services for Serving and Former Canadian Armed Forces Members and their Families.
You can also call toll-free at 1-800-883-6094 for more information.